Contact us

image: a woman using the phone

image: Horizon Housing Group Pension Scheme logoAny questions?

If you are receiving a pension and you have a query about a payment or payslip, please contact: 

Angela Shipley - Senior Payroll Officer
Optivo
60 Bell Road
Sittingbourne
Kent
ME10 4HE


For all other questions about the scheme and your benefits, please contact the administrator, JLT Employee Benefits:

image: envelope By post:

JLT Employee Benefits
Post Handling Team
St James’s Tower
7 Charlotte Street
Manchester
M1 4DZ



image: envelopeEmail: Edinburgh-ops@JLTGroup.com

image: phoneCall 0131 203 2822
 

Complaints & disputes

We hope that all queries and complaints can be resolved to your satisfaction with the administrator.  However, where this is not possible you can use the Trustee’s formal dispute procedure to take up the matter with the Trustee.



Privacy notice:

You can find out how the Horizon Group Pension Scheme Trustee uses members' personal information in our Privacy statement here.