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An overview of all the pages on the Optivo website. Use the links below to find what you're looking for.

 

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• News & Events
  • Events & training
    • Build Yourself Programme
    • Gardening In Changing Times – Online sessions
    • Next Generation Bootcamp - Application deadline
    • FREE Level 2 Childcare Course in Sussex
    • Free Virtual Sign Language Course - Week 6
    • Cookalong on Zoom with Brown Shuga Dumplin
    • Optivo Talks LIVE on Social Media: Energy Q&A
    • Personal Training weekly online sessions
    • Sussex Regional Residents’ Panel
    • Music with DJ Mystery Man
    • 'Engaging with our residents online' workshop
    • Teaching Assistant Course (Hastings & online)
    • Virtual session on Universal Credit for the self-employed
    • Positive Parenting - online course
    • Level 2 Food Safety & Hygiene course - St Leonards or online
    • Volunteering Support in London
    • After school fun session in Rye
    • Business start-up course: Taster session
    • Thursday Walk2Run sessions in Hastings
    • Running sessions in Bexhill
    • Free CSCS training course in Sussex
    • Monthly Table Top Sale - Kidbrooke Village
    • Zoom into Resident Involvement
    • Zoom into Resident Involvement
  • Latest news
    • Changes to our MyAccount service
    • Changes to rent and service charges 2023
    • MyAccount App issue (Android only) - April 2023 update
    • Beware of scams on Energy Bill support
    • Community Impact Award
    • Development shortlisted as finalist in national building excellence awards
    • G15 Community Impact Report
    • Getting young people into work
    • Hate Crime Awareness Week
    • Let’s Unite for Recycle Week 2022!
    • Life at our Home X development in Brighton
    • Medway building named in memory of “proud son of Kent”
    • New homes for NHS workers at St Peter’s Hospital site
    • Optivo and Southern Housing Group merger approved
    • Optivo and Southern Housing Group merger completed
    • Optivo caps shared ownership rent increase
    • Optivo Talks LIVE on Social Media: Energy Q&A
    • Our Sussex Grounds Maintenance Service is changing for the better
    • Reporting damp and mould issues
    • SHIFT Gold 2022
    • Smoke and carbon monoxide alarms
    • We're offering free 1:1 Nutrition Support sessions
    • Highly Commended!
    • Growing with Optivo: "It's our people that sets us apart."
    • Free Energy Advice Visits!
    • Back on Track
    • Bank holidays for less
    • Boosting housing capacity for key workers
    • Colliers Wood FAQ
    • First Time Buyer Magazine Awards - Vote now!
    • Follow our top tips to stay safe during extreme heat
    • Government announces cost of living payments for those entitled to certain benefits
    • Important update on fire remediation costs
    • Gas Safety Week
    • Meet the Designate Executive Team
    • Merger consultation with residents
    • National Energy Efficiency Awards: We've been shortlisted!
    • New merger Board appointments
    • Deal agreed to purchase land in Purley and deliver 67 new homes
    • Optivo delivers 49 new affordable homes in Purley
    • Planning approved for 75 new homes in Thornton Heath
    • Our Wellbeing programme - February
    • Help for Ukraine from our residents in Kent
    • Important changes to the way you pay rent
    • Mayor of London chooses Optivo partnership to deliver 873 new homes in Barnet
    • Optivo takes the Gold!
    • Our plans for 208 new homes in East Sussex
    • Over 200 affordable Optivo homes to be delivered at one of UK’s most ambitious regeneration projects
    • Residents Day at Legacy Youth Zone
    • Shared Ownership Case Study: Meet Denni and Jamie
    • Tackling the housing crisis - deal agreed to deliver 117 new homes
    • Trainee Double Glazing Repair Engineer Opportunity
    • “This apprenticeship has given me a trade for life.”
    • Building Safety Crisis - latest update
    • Changes to rent and service charges 2022
    • G15 responds to Select Committee inquiry into building safety
    • Give your feedback on social housing regulation
    • Jobseekers, claim FREE broadband
    • Optivo and Southern Housing Group in merger talks
    • Optivo Talks Energy: LIVE on Social Media!
    • Warehouse Operative opportunity in Kingston upon Thames, London
    • Watching water use
    • Water main burst on Isle of Sheppey
    • We're celebrating sweet success!
    • We're running weekly Football training sessions for women in Rotherhithe
    • A warmer Winter
    • Asbestos: what you need to know
    • Building Safety Crisis – the latest action
    • Construction begins on two new developments in Croydon
    • Fire safety tips - portable heaters
    • Housing associations have 'positive impact' in Lambeth: new report
    • Latest update on fire remediation works
    • Optivo partnering with Sage Housing to unlock new affordable homes
    • Optivo residents knitting hats for the homeless
    • Our response to building safety announcement
    • Remember your rent this Christmas
    • Remember, remember these safety tips this November
    • Stay safe this Christmas
    • Stunning development shortlisted for national award
    • Tips to help you avoid mould and condensation in your home
    • Building safety crisis update
    • Celebrating Black History Month
    • Emergency Repair at Royal Terrace, St Leonards on Sea
    • Full-Fibre broadband in your home
    • Volunteer as a wellbeing champion
    • We're setting up local walking groups
    • Work begins at Tulse Hill development
    • Join our Resident Strategy Group!
    • Coronavirus update
    • Could you be a Optivo Wellbeing Champion?
    • 44 new affordable homes for Croydon
    • Apprenticeship excellence!
    • Celebrating International Women's Day
    • Change to our East Sussex Repairs Contractor
    • Charging Rent over 52 weeks from April 2021
    • Digital habits survey
    • Double or Quits - new research released
    • Fire safety tips - in the kitchen
    • Fire safety tips - balconies
    • Fire safety tips - Halloween
    • Fire safety tips - smoke alarms
    • First bricks laid for new homes for NHS workers!
    • Free membership available for Optivo residents at Abbey Physic Community Garden, Faversham
    • Full repair service has resumed
    • Get Saving with Kent Savers
    • Going Green Gets Us Gold!
    • BBQ fire safety warning
    • Government's recent announcement on fire safety - statement from Paul Hackett, Optivo Chief Executiv
    • Green light given for new homes in Tulse Hill
    • Happy St Patrick's Day!
    • Housing Associations have a key role in employment support says new report
    • Infection Control and Prevention online training
    • It’s Panto Time!
    • Energy advice and support
    • Kick start your career today with our new scheme
    • Kickstarting young people's careers
    • Leigh smashes weight loss targets with Optivo’s support
    • LIVE magazine - Your feedback
    • Local resident helping to deliver 63 news homes in Battle
    • London Living Rent Case Study- Meet Amoy
    • Making poetry from the past
    • Mental Health Matters
    • Money Guidance Team Statement
    • New £14.2m development to deliver 53 homes in Lenham
    • New £40m development to deliver 106 affordable homes in Purley
    • Optivo Contractor spreads Christmas Joy!
    • Optivo funded Leader of Walk2Run sings for Children in Need!
    • Optivo Goes Green!
    • Optivo recognised in the New Year Honours List
    • Optivo win 'Best Show Home'
    • Our response to latest announcement on EWS1 forms
    • Postal Update
    • Pre-payment meters - the FAQs
    • Regulator gives us the thumbs up
    • Rosie recognised in Queen’s Birthday Honours List
    • Shared Ownership case study – meet Alfonzina
    • Shortlisted for three awards - vote for us!
    • Sittingbourne Nature Walk
    • Universal Credit weekly £20 uplift has come to an end
    • Want to become a Swimming Instructor?
    • We're set to deliver 80 new affordable homes at Ninfield, East Sussex
    • Working together for a sustainable future
    • Working together to reduce crime
    • Resilience and support - our response to the Covid-19 crisis
    • Shared Ownership case study – meet Oliver and Kayleigh
    • New homes for NHS workers at St Peter’s Hospital
    • Secure your free TV licence
    • Shared Ownership case study – meet Ben and Nick
    • Together with Tenants – we’re a full adopter!
    • Transfer of older people's schemes
    • #ForAccessibleHomes
    • 12 top tips for reducing the impact of driving
    • Apprenticeship opportunities in Battle, East Sussex
    • Best Supporting Male at the Women in Housing Awards
    • Beware of scammers
    • Business course in Croydon
    • Busting myths about Shared Ownership
    • Climate change research
    • Coping at home
    • Coronavirus service update
    • Crowds flock to Sidley for community celebration!
    • Digital tips and support
    • Do you want to be a skilled traffic marshall?
    • Don't panic!
    • Extra help with your utility supply
    • Get cashback from your shopping to pay the rent
    • Elizabeth is leading the way with an outstanding student award!
    • Can you help people develop their digital skills?
    • Everybody needs good neighbours!
    • Fire doors – saving lives and homes
    • Helping to find the job you've always wanted!
    • Inspirational Daisy and her rainbow walk
    • Job Vacancy: Become our next Resident Board Member
    • Loneliness awareness week
    • Looking to try something new? Free online activities & courses
    • Making positive improvements for people and the planet
    • New affordable homes for Croydon
    • New G15 film asks politicians to properly fund affordable homes
    • One Team here for you!
    • Optivo celebrates third birthday!
    • Send us your stories
    • Support for you during this difficult time
    • Supporting you on your career journey
    • Use your creative flair to help us celebrate Optivo’s birthday!
    • How's it Going?
    • We’re in the top 100!
    • We'll get through it together
    • We're planting 2020 trees for 2020!
    • We've been selected to deliver 156 homes in Tower Hamlets
    • We've launched our new employability project - WorkSmart
    • Have your say!
    • Housing associations explained - in our residents' words
    • Housing Minister visits Hastings
    • Looking for a career in fire safety?
    • Merry Christmas from Optivo
    • New homes in pipeline for Birmingham
    • Live in Rye? We want to know what you think!
    • Our Chief Executive honoured at award ceremony
    • Important fire safety message
    • It's Gas Safety Week!
    • Making a difference
    • New Shared Ownership homes for Wandsworth
    • Improved service for keyworkers and students
    • Shaping our future
    • Together With Tenants initiative
    • Optivo pledge support to tackle homelessness
    • Reducing energy bills across Sussex
    • Staying safe online
    • Save water, save money
    • Sector leading programme celebrates first year
    • Stylish homes in Ringmer, East Sussex, up for award!
    • New assault on the housing crisis
    • Summer fun comes to Reedland Crescent!
    • Turning passions into professions
    • Volunteering opportunities at our Extra Care scheme in Medway
    • Walking and cycling - what are the benefits?
    • Staying warm and well this winter
    • Blue plaque unveiled in Coulsdon
    • Central heating issues? Here are some tips that can help
    • Community project scoops national award
    • Contacting us during adverse weather
    • Build Yourself project wins award!
    • Contacting us this Bank Holiday
    • Employability Day – Enhancing lives through Jobs and Training
    • Free security training with guaranteed interview
    • Free 3 week CSCS training course
    • Let your career take off!
    • Exciting plans to help tackle the housing crisis
    • 'First dibs' for Londoners
    • 'Fit for Life' creates friends for life in Stockwell!
    • Five Valentine's Day gift ideas that won't break the bank
    • Get Fit for FREE - sessions for Optivo residents in Sittingbourne
    • National Careers Week
    • New contact hours
    • New family homes at £52.8m development in Maidstone
    • Older residents enjoying life!
    • Our Chief Executive heads to Number 10 Downing Street
    • Project proves "life changing" for family
    • A day in the life of Gemma!
    • Guide hut set for Build Yourself treatment!
    • Black History Month Roundup 2017
    • Festive-fun pictures!
    • Free security guard training this January
    • Helping rough sleepers
    • Resident summer fun days
    • Riverlight scheme shortlisted for development award!
    • Secretary of State meets Optivo residents to launch Green Paper
    • International Day for the Elimination of Violence Against Women
    • Latest resident magazine out now!
    • Legal Team Wins Excellence Award
    • New family homes coming to Sittingbourne
    • Optivo hosts Housing Minister's visit to Kent
    • Study4Success
    • Treasury & Risk Team picks up two HANA Awards!
    • Planned MyAccount downtime
    • Volunteers making a difference
    • Helping over 2,500 new residents into their new home!
    • Housing Day 2017
    • Job opportunity - have your voice heard!
    • Optivo volunteer Keeley wins Social Impact Award!
    • Photographs snapped up by The Orangery in Bexhill!
    • Want to win £500 in shopping vouchers?
    • We're working with local authorities to help prevent fly tipping in Sussex
    • We've secured £200m to deliver more affordable homes
    • What do YOU want to hear about at our next Resident Forum?
    • Work on new homes in Bermondsey begins!
    • Starts at Home
    • "New world of opportunity" opens up for Carol
    • Funding awarded for sustainable housing projects
    • Help cut down on food waste this summer
    • Pride without the prejudice!
    • Proud to deliver new homes
    • Grenfell Tower fire – Checking your Hotpoint Fridge Freezer
    • Let’s do something positive – New campaign launches
    • Measuring your water usage with a meter
    • New partnership with the Mayor of London
    • Optivo Chief Executive named new Chair of g15
    • Optivo statement on the fire at Grenfell Tower
    • New technology for our care homes
    • Want to win £100 in shopping vouchers?
    • We're supporting Carers Week 2017
    • Working with government to make a national difference
    • EU settlement scheme - apply by June 30
    • Worried about debt?
    • Would you like a career with opportunities to progress and flexible hours to suit your circumstances
    • Optivo assigned A1 rating by Moody’s
    • Optivo launches!
    • Shining a spotlight on our volunteers
    • Would you like a job which involves caring for people?
    • Are you keen to begin a career in the security industry?
    • Would you like to improve your digital skills?
    • Your Payment Reference Number is now in MyAccount
  • News
    • Delays to lift repairs because of a global shortage of parts
• Leaflets & Publications
  • Anti social behaviour (ASB) leaflet
  • ASB diary sheets
  • Building insurance policy for homeowners and leaseholders
  • Increase VS Programme Report
  • Social Value Approach Arrangements 
  • Estate service standards leaflet
  • Gender and Ethnicity Pay and Bonus report
  • Get Involved and make a difference: What are the options?
  • Housing (Leasehold or Shared Ownership) Summary of Cover
  • Money Guidance Team Statement
  • ESG Summary Report
  • Modern Slavery and Human Trafficking Statement
  • Noise app leaflet
  • Our asbestos Leaflet
  • Our co-creation framework
  • Our commitment to inclusion
  • Southern Housing Strategic Plan 2023-26
  • Independent Living: Customer experience statement
  • Homeownership admin fee information
  • Loneliness and Isolation report
  • Neighbourhood and Estates Statement
  • Optivo policies
  • Our annual review
  • Application to purchase land
  • Asset Management Strategy
  • Guide to Shared Ownership
  • Our resident magazine - LIVE
  • Financial statements
  • Housing options booklet
  • People and Inclusion strategy
  • Preserved Right to Buy
  • Putting it right leaflet - Our complaints leaflet
  • Resident Involvement Annual Reviews
  • RICS qualified Valuers, Solicitors & Independent Financial Advisors
  • Resident Scrutiny Panel reports
  • Social Impact Statement
  • Customer service promise
  • Sustainability strategy for 2021 to 2025
  • Sustainable Procurement Principles
  • Trading updates
  • Value For Money (VFM) documents
• Accessibility
• Finding a home
  • Buying a home
  • Rent from us
    • Options when moving home
    • Moving checklist
    • Buying the home you rent
      • Preserved Right to Buy
      • Right to Shared Ownership update
    • Home swaps using Mutual Exchange
    • Renting a garage
      • Garage enquiry form
        • Garage application form - Kent
        • Garage application form - London
        • Garage application form - Sussex
      • Ending your garage rental agreement
      • Renting a garage in Kent
      • Renting a garage in Sussex
    • Commercial properties to lease
    • Tenant Fees Act
  • Student and Short Stay
  • Homes for keyworkers
  • Independent living for older people
• Managing your home
  • Damp and mould
  • Repairs & home improvements
    • Gas servicing and heating repairs
    • Repair responsibilities
      • Fence responsibilities and standards
    • Home improvements
      • Adaptations in your home
    • Reporting repairs in new build homes
  • Making a payment
    • Problems making a payment?
  • Making comments & complaints
    • Our self-assessment against the Housing Ombudsman’s Complaint Handling Code
  • Fire safety & cladding
    • FAQs about cladding and fire safety remediation costs
    • Fire safety advice
      • Fire Risk Assessment form
  • Safer communities
    • Anti social behaviour
    • Safeguarding
    • Domestic abuse
    • Crime
  • Living in your home
    • Dealing with pests
    • Asbestos
    • Fly tipping
    • Your tenancy agreement
      • Changing your tenancy agreement
      • Support for Ukraine
    • Water
      • Drains and blockages
      • Water hygiene
    • Estate services
    • Lifts
      • Our lift refurbishment programme
    • Ending your tenancy
    • Living a clutter-free life
  • Tenancy sustainment
• Independent Living
  • About Independent Living
    • Extra care housing
    • Over 55s apartments and bungalows
    • Sheltered schemes
  • Contact us
• Cost-of-living help
  • Digital support
    • Full fibre broadband in your home
  • The Money Planner
  • Volunteering
    • Becoming a business mentor
    • Volunteering opportunities at Optivo
  • Money & benefits guidance*
    • Getting help with debt*
      • Ken's story: Financial support
      • Money saving tips
    • Borrowing money
      • Setting up a basic bank account
    • Money & benefits guidance - Online Form
    • Support with your Energy Bills
    • Useful resources
    • Meet the Teams
  • Employment support
    • Job skills and training
      • Employment support form
      • Love London Working enquiry form
      • Love London Working
      • Virtual Course in Hospitality - Online Form
      • Ways To Work
    • Setting up an email account
  • Wellbeing service
    • Health & Wellbeing form
  • Small business support
    • Online training
      • Increase VS - Online training signup
  • Our community centres
• Get involved
  • Join us
  • Our approach to co-creation
  • Ways to get involved
  • Our involved residents
    • Our Resident Ambassadors
  • Getting involved - Online Form
• About us
  • Who we are
    • Leadership and governance
    • Our history
    • Our culture
  • What we do
    • Building new homes
    • Our social impact
      • Open the door
      • Fresh Visions Charity
      • Increase Valorisation Sociale (VS) Project
      • Support to tackle homelessness
  • Investor relations
  • Sustainability
    • Energy advice
      • Energy bills and support
      • Saving energy at home
    • Priority Service Register
    • Water efficiency advice
    • Our Retrofit Programme
    • Biodiversity and green spaces
  • Transparency
    • Our accreditations
    • Partners
  • Our policies
• Careers
• Contact us
  • Your local offices
  • Press and media enquiries
  • Social media community guidelines
    • Instagram hot links
• Investor relations
  • Financial Statements
  • Credit rating
  • Investor Presentations
  • Value for money
  • Secured Bonds
  • Optivo Finance plc
  • Crystal Palace Housing Association Limited
• Property home
  • Properties for sale
  • Search for a new build home
  • Our developments
    • Banstead Road, Croydon
    • Manchester Road, Ninfield, East Sussex
    • Cherry Orchard Road, Croydon
    • Grovelands Road, Purley, Croydon
    • Heathfield Square, Wandsworth
    • Leon House, Croydon
    • Addiscombe Grove, Croydon
    • Cricketers Field, Staplecross, East Sussex
    • High Street, Burwash
    • Loder Close, Maidstone, Kent
    • Holmhurst St Mary, East Sussex
    • Midway, Newington
    • Mulberry Fields, North Bersted, Bognor
    • Biddulph Road, South Croydon
    • Field Rise, Ticehurst, East Sussex
    • Preston Barracks, Brighton
    • Preston Hall Farm, Bexhill-on-Sea
    • Rosemead Place, Horebeech Lane, East Sussex
    • St Peter’s Hospital site, Chertsey, Surrey
    • Tollgate Green at Claverham Way, Battle
    • Scots Lane, Coundon, Coventry
    • The Forge, Bishops Lane, Sussex
    • The Maltings, Peasmarsh Village, Rother
    • Rogallo Place at Horsted Park, Medway
    • The Street, Sedlescombe, East Sussex
    • Alton Road, Wandsworth, London
    • Atlas Place, St Mary's Island
    • Embassy Gardens, Nine Elms, Battersea
    • Bond House, Lewisham, London
    • Harper Road, Southwark, London
    • Holland Gardens at Avery Hill Road, London
    • Kingswood at Limpsfield Road, Croydon
    • Cairo New Road, Croydon
    • Cane Hill, Coulsdon
    • Inglis House, Woolwich
    • Hatcham Road, Bermondsey, London
    • Leolyn House, Pevensey Road, St Leonards
    • Station Road, Belmont
    • Tiller Point, Croydon
    • Willett Road, Thornton Heath, Croydon
    • Milton Road in Croydon
    • Leaden Hill Industrial Estate, Coulsdon
    • Deedmore Road in Coventry
    • Waterway, Wandsworth, London
    • White City Living, Shepherds Bush
    • Wild Ash Croft, Sittingbourne, Kent
    • Bohemy Fields, St Leonards, East Sussex
    • Ridge View, Greenhithe, Kent
    • Beaumaris Court, Thornton Heath
    • Copperstone Mills, Colliers Wood in London
    • Hope Wharf, Greenwich
    • Rosewood Park at Barnhorn Green in Bexhill
    • Heathfield, East Sussex
    • Newington High Street, Kent
    • Aspect Wood at Corner Farm Close, Flimwell
    • Levett Fields, Ringmer
    • De Burgh Gardens, Tadworth
    • Winchester House, St Leonards
    • Wandle Parkside at Cornwall Road, Croydon
    • Forstal Lane, Coxheath
    • Regis Gate, Sittingbourne
    • The Orangery, Sidley
    • Ensham House, Wandsworth
    • Prince of Wales Drive, Battersea
  • About Shared Ownership
    • Ben & Nick: A Shared Ownership story
    • Oliver & Kayleigh: A Shared Ownership story
    • Alfonzina: A Shared Ownership story
    • Buying more shares in your home
    • What is Shared Ownership?
    • Selling your home
    • Property for sale in Kent
    • Shared Ownership in Brighton
    • Flats for sale in London
    • Shared Ownership in Sussex
    • Shared Ownership in Kent
    • Shared Ownership in Croydon
    • Shared Ownership in London
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