Our culture

Our recruitment is based on finding skilled people who really care - people who naturally live our CORE values, in the work they do, every day. Employment imageIn return, we offer a great place to work, a place where you’re valued and together we’re making a difference in the world.

Every day may not be a breeze, in fact your career at Optivo will bring fresh challenges and the opportunity to grow and develop.

One thing we can guarantee is that you’ll gain an enormous sense of reward and satisfaction from helping our residents to live their best lives and have a lot of fun along the way!

So, if you love working in an environment where no two days are the same; enjoy a challenge; and thrive working in a committed, high performing team that’s constantly striving to improve and make a difference – then get in touch.


78% of our team say they’re proud to work for Optivo

80% think Optivo is a great employer

91% understood the positive contribution they had made towards our strategic goals

(Optivo Pulse Survey 2019)

At Optivo, we put people first. We have a culture we’re proud of, that’s underpinned by our CORE values:

Customer Focused

We take ownership and responsibility, we are positive and engaging and we put residents at the heart of everything we do.

One Team

We work together and support each other, we are united behind our goals and we don’t pass the buck.


We show consideration, we treat everybody with fairness, we value our fellow colleagues.


We go the extra mile, we’re passionate about achievement, we’re eager to learn.

image: Optivo staff talking
You’ll find these values embedded into everything we do. They’re what’s made us one of the UK’s leading housing associations for customer satisfaction.

They also help our staff to thrive and progress in a supportive environment that values diversity and the richness diversity brings to all aspects of their work.