Estate service standards leaflet

Publication type: guides

Our Estate Service booklet to designed show our residents what they can expect from the services provided by ourselves and our contractors.


What is included in this booklet?

  • A clear guide for the standards and inspections
  • What to expect from our services
  • Details on how you can help us
  • Information on the inspection process and scoring system. We’ve created a photobook including every service standard
  • Details of how to make a complaint if we don’t meet the service standards
  • How to get involved in the services
  • How to tell us what you think of the services being provided.
For more information, please read our estate service standards leaflet here.