Managing your home

There are lots of different ways you can make a payment to us for your rent or service charges.

If you need to report a repair for something which is our responsibility as your landlord, there are a number of different ways you can do it.

We encourage you to get in touch if you have any feedback or compliments, or if you wish to discuss anything you’re unhappy about.

We take reports of damp and mould extremely seriously and would urge any resident who has concerns to contact us immediately.

Your home is more than just a house.

Here's more information about living in your home.

The safety of residents is our number one priority. We have robust procedures and comprehensive controls in place regarding fire safety which are reviewed and tested on a regular basis.

We're committed to tackling anti-social behaviour, hate crime and domestic abuse to help make the communities that we live in safer.

We have a range of information available for those that lease their home or have purchased it through Shared Ownership.

This includes guidance on how to report repairs and make payments as well as buying or selling shares in your home or extending your lease.

Find out more about the options available to you when moving home.

We also explain what you need to do to end your tenancy.

Our Tenancy Sustainment Team is here to help all residents who are vulnerable, or at risk of losing their home.