Optivo - Building Homes, Making Places, Enhancing Lives

Optivo and Southern Housing Group

Merger completed

Optivo and Southern Housing Group have officially merged to form Southern Housing.

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Building homes, making places, enhancing lives

We’re one of the largest housing providers in the UK and a member of the G15 group of London’s largest housing associations.

We’ve over 45,000 homes across London, the South East and the Midlands, giving 90,000 people somewhere affordable to call their own. But we’re more than just bricks and mortar. Read more about us here.

Your housing options

We know the importance of having somewhere safe and secure to call home. Read more about the different affordable housing options we can offer.

Cost-of-living help

Our cost-of-living experts are well prepared to support you through this current crisis. If you're struggling or you're worried, we can help you.

Managing your home

Find out how to make payments, report repairs and contact us about a variety of topics such as ASB, fire saftey and estate services.

Changes to our MyAccount service

We're making some changes and improvements to the MyAccount service. As part of our planned changes, from 31 December 2023 we’ll be closing the MyAccount app.

MyAccount App issue (Android only) - April 2023 update

We’re aware of an issue preventing users of our MyAccount mobile App from logging in successfully on Android devices. The MyAccount App is working as normal on Apple iOS devices.

Changes to rent and service charges 2023

In February 2023 we sent residents an annual rent and service charge letter to explain how much rent they’ll need to pay us from April 2023 onwards.

Merger completed