'Powered by us' outlines our commitment to delivering a positive customer experience.
This helpful information sheet tells you everything you need to know about Right to Buy
If you’re looking to move home there are a number of options available to you. This booklet details some of the options.
Our Value For Money (VFM) Annual documents outline our commitment to improving value for money.
Find all Optivo’s unaudited trading updates for your reference here.
RICS qualified Valuers, Solicitors & Independent Financial Advisors
Use this form for applications to purchase small areas of land or rights over land owned by Optivo. Before you complete the form please read the accompanying guidance...
Are you interested in Shared Ownership,but don’t know much about it? Our handy guide is here to help.
Our Social Impact Statement outlines our plans to make a positive difference in our communities.
Our Scrutiny Panel is made up of a group of residents who carry out reviews of areas of our service. Read their reports.
We outline potential admin costs that may apply to homeowners and leaseholders.
Our Neighbourhood and Estates Statement highlights our commitment to Making Places.
Our Independent Living team aim to make you feel safe, comfortable and happy in your home.
Over a year long project, involving more than 600 residents, we investigated how we can overcome loneliness and isolation in our communities.
We have a number of policy documents available on our website.
We’ve a zero tolerance approach to modern slavery or exploitation of any kind.
Our Money Guidance Team Statement outlines how we're helping residents through the hard times.
Read our leaflet for more information about where asbestos containing materials are found, and what to do if you think you've any in your home.
Here's how we'll create an exceptional place to work where everyone feels included.
We set out how we'll make co-creation a major priority for the organisation.
We're sorry if we didn't meet the high standards we set ourselves. Our Putting it right leaflet outlines how we will work with you to find the best solution to your complaint and...
Read the annual financial statement for Optivo for the year ending 2020/21.
Read more about the achievements of the Resident Scrutiny & Involvement team during a very challenging year in 2020/21.
Our Environmental, Social, and Governance (ESG) Summary Report brings together our highlights.
This strategy will support the delivery of our 2020-25 Strategic Plan: ‘Co-creating our Future’.
Produced by residents and staff, our annual review looks at what we've achieved and ahead to the future.
Effective asset management underpins what we do and is essential to achieving our objectives.
Our Estate Service booklet to designed show our residents what they can expect from the services provided by ourselves and our contractors.
We've now published our Gender and Ethnicity Pay and Bonus Gap report for 2020.
Our plan to work together with our residents to make a real and lasting difference to people’s lives.
When you report an incident of anti social behaviour we might ask you to complete our diary sheets.
In you live in a Shared Ownership home or are a leaseholder in a block of flats which Optivo insure you can find the main provision here.
It may be suggested that you use the Noise App to keep a record of ASB issues. This leaflet explains more.
This is our statement of intent for embedding sustainability through our procurement processes.
Everything you need to know about Optivo including resident stories, news and events from where you live.
We’re interested in partnerships with like-minded businesses who can deliver Social Value opportunities to enhance the lives of our residents and improve our communities. ...